Winter 2021 Service Update

With the COVID-19 landscape changing on a regular basis, the Library is making regular adjustments to many of it’s services. Below is a detailed breakdown of the resources and services normally offered by the Library and their current status.

For research tips, recommended resources, and general information please follow us on any (or all) of our social media channels.

 

Circulation

How can I borrow books from the Library? 

The Library will be resuming circulation through contactless pickup beginning on Thursday January 7, 2021. Requests for materials must be placed using the Library catalog. You will be notified via email when your requested materials are available for pickup. 

Contactless pickup hours:

  • Monday: 9-11 & 1-3
  • Tuesday: 9-11 & 1-3
  • Wednesday: CLOSED
  • Thursday: 9-11 & 1-3
  • Friday: 9-11 & 1-3
  • Saturday: CLOSED
  • Sunday: CLOSED

Please note: In order to ensure effective communication, we recommend all students, staff, and faculty using library services ensure that the circulation@stmu.ca email is not being sent to your junk mail. All Library communications will be sent to StMU email addresses only. If you would like to receive these communication through a secondary/ personal email address, please be sure to set up mail forwarding.

If you are unable to access your library account or place requests online, please contact circulation@stmu.ca  for assistance.

I have books I would like to return to the Library, what do I do? 

Materials can be returned to the Library at any time using the book drop beside the front door. All materials will remain on your account for an additional 7 days while they undergo a mandatory quarantine, during this time it might appear as though you are accumulating fines and fees – Don’t panic! Books will be checked in as of the day that they were actually returned when it is safe to handle them, all fines and fees accrued during quarantine will be waived at this time.

At present, we are only issuing fines for overdue materials that have been requested by another user.

Online Resources

Students, faculty, and staff will continue to have full access to our licensed eBooks, Journals, and Databases through the Library catalog. Off site access, otherwise known as external authentication, is provided by OpenAthens. Click here for more information on how to use OpenAthens.

Please Note: some resources will present multiple options for gaining access IE. direct login, institutional login, and an OpenAthens login. Please be sure to select OpenAthens in every situation.

If you are having difficulty accessing your library account or accessing our online resources please contact circulation@stmu.ca

Workspace Bookings

Workspace bookings are suspended until the public health measures limiting public access to libraries has been lifted. We will send a notification out to all students when this service resumes with available times and booking procedures.

Success Strategies Seminars

The Library will continue to deliver Library Instruction and Research Workshops in virtual formats during the Winter 2021 semester. These sessions will cover topics such as using the Library catalog, the basics of online research (or rather, more efficient online research), using subject specific databases, and getting the most out of your eBooks. We highly recommend these sessions to anyone looking to reduce the amount of time they spend searching for resources or those looking to get the right results without digging through hundreds of records!

All sessions are offered as part of CLASS. Schedules and links for registration will be posted as soon as they become available.

Research & Reference Support

The Library staff will continue to support the StMU through remote alternatives. All accounts will be monitored Monday – Friday between the hours of 8:30 AM – 4:00 PM with the exception of statutory holidays. Support is available through the following options:

Borrowing from SAIL Libraries

At this time, access to SAIL borrowing (materials from the University of Calgary, Ambrose University, and Bow Valley College) has been temporarily suspended. You can, however, still search SAIL institution catalogs and place an Interlibrary Loan request for those journal articles and book chapters that would have otherwise been accessed in person.

Interlibrary Loans

The Library will continue to process Interlibrary Loan requests wherever possible. However, this service will be limited to only those materials that we are able to request through digital document delivery. We will not be processing requests for physical materials at this time. Digital document delivery requests are taking significantly longer than normal to process, please allow 4-6 weeks for delivery.

Please Note: As many libraries are either closed entirely or operating with reduced staffing levels, we may not be able to fill every request.

Computer Lab Access

At this time access to the computer labs in the Library remains restricted to scheduled class activities beginning on January 12, 2021. This restriction will remain in place until provincial health measures have been lifted, after which we will make an announcement and update this page.

For assistance with any software needed to complete coursework please contact helpdesk@stmu.ca

Copy & Printing Services

Copy & Printing services are currently suspended while access to the Library remains restricted, with the following exceptions:

  • If you would like a copy of a print journal article held by the Library that is not otherwise available through our online subscriptions.
  • If you would like a copy of an entry in a reference item.

Please contact circulation@stmu.ca with a detailed request and we will provide a copy in digital format.

Students, staff, and faculty do not have in-person access to the photocopier or printers at this time.

Laptop Loan Program

The laptop Day Loan and Term Rental programs will resume as of January 7, 2021. To make a booking, please do so using the Library Catalog.

Day use laptops may be picked up Monday, Tuesday, Thursday, and Friday between 9-11 AM and returned the same day between 1-3 PM.

Term Rentals may be picked up at any time during our curbside pickup hours, and are subject to a $200.00 rental fee.

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